Our consultants help clients design organizations to reduce costs, drive growth, and strengthen both short-term performance and long-term organizational health.
We go beyond lines and boxes to define decision rights, accountability, internal governance, and linkages. Our design solutions help clients manage complexity and global scale to ensure sustained performance.
Specifically, we work closely with our clients to:
We assess the strengths and weaknesses of the current organization and design a robust new structure. In the current-state assessment, our diagnostic tools highlight areas where the organization presents challenges, which might lie in its structure, linkages, or culture, and help define criteria to guide the design process.
In the design itself, our design tests help clients make choices on critical questions such as the optimal business-unit structure; the role of the corporate center and shared services; and capabilities needed for pivotal roles.
We make sure the design focuses management attention on the strategic priorities and critical operations of each business unit, region, or product—be it international expansion, cost-cutting, or growth through acquisitions.
Many CEOs are concerned about waste and redundant hierarchy, particularly in head offices. Our approach identifies an explicit, value-adding "mandate" for the corporate center—for example, co-ordinating key functions or driving specific strategic initiatives.
By careful design of performance-management processes, we make sure all units have clear performance measures. Our accountability tools and decision-making frameworks help identify accountability for cross-unit processes.
Achieving large-scale collaboration across the entire enterprise—on customer solutions, product development, innovation, and the like—can unlock tremendous value. We help clients understand the value collaboration can bring and the mechanisms to enable it.
Effective organization design must remove complexity that creates unnecessary cost and organizational friction, and channel what’s left to employees who are equipped to handle it.
Using our complexity survey, we pinpoint issues such as a lack of role clarity or poor processes that could hinder productivity.
Our consultants help clients design organizations to reduce costs, drive growth, and strengthen both short-term performance and long-term organizational health.
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